 Visionary Support Knowledge Base
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Visionary Support Knowledge Base
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Visionary Support Knowledge Base
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Cannot Send E-Mail
Problem: You can receive mail, but cannot send any
mail. Perhaps it keeps asking you for a password over and over ("Please
enter your user name and password for the following...
February 17, 2006
Views: 7750
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Preventing Spyware Problems
A little bit of prevention can save you hours of nightmarish work trying to recover from a spyware disaster. Spyware can wreak total havoc on your computer on your computer! Please take the...
February 2, 2005
Views: 9925
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Computer is Slow or Numerous Windows Pop Up
Is your computer suffering from any of the following symptoms?
Your internet connection is
unusually slow. An objectionable website
takes over your browser.Lots of pop-up ads all...
April 20, 2004
Views: 6434
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If Your DSL Connection Goes Down
Please follow this procedure if your DSL connection goes down:
Physically unplug the power cord to your DSL router; e.g. Actiontec, Zoom. If you have any router, hub or firewall unplug the...
(No rating)
August 30, 2004
Views: 4674
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Howie Filter Slider
To adjust the Howie Filter "Slider" please refer the following instructions:1. Log into the site by visiting www.spam.vcn.com, and login with your e-mail address and password.2. Click...
March 13, 2007
Views: 2835
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Howie Filter Introduction
The Howie Filter is an adjustable Spam filter which is
highly customizable. If you are receiving spam message in your inbox please
adjust the Howie Filter to be more aggressive. To do this...
March 5, 2007
Views: 2253
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Categories
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Getting Started: Dial-Up (13)
Just signed up for a new Visionary account? This is how to set up your computer to dial into the internet.
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Broadband (62)
High Speed Internet connection via DSL or Wireless
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Dial-Up (37)
Using modems over standard telephone lines
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Email (106)
Sending or receiving Internet email
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Networking (15)
DNS, IP settings, Windows Networking, etc.
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Services (18)
Spam & Virus Filters, Howie Cruise web accelerator, Web page content filter, Howie Hold internet answering machine, and more
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Spyware (23)
Identifying and dealing with spyware or adware.
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Virus Information (7)
Information regarding virus protection, removal, and links to antivirus references.
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Web Hosting (3)
Managing your Visionary hosted web site.
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Latest Articles
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Norton 360 is Blocking Internet Access
If you have Norton 360 and you're unable to view webpages or receive email, you may want to try disabling the firewall in Norton 360. To do this:Open Norton 360.Click Tasks and Settings.Click...
(No rating)
December 31, 2008
Views: 24
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Setup your email client to leave mail on the server
By default, email clients remove messages from our server as they are downloaded. This can be prevented by enabling an option to leave a copy of messages on the server.For Outlook Express:Open...
(No rating)
November 20, 2008
Views: 208
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How to log into webmail
Log into webmail from the Visionary webpage:Go to www.vcn.com.Click the login tab.webmail is located in the middle.In the e-mail address: field, type your full email address (i.e....
(No rating)
November 20, 2008
Views: 231
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How to only receive email from specified email addresses
Using the blacklist and whitelist features of Howie Filter, you can block email from all senders except for those listed in your whitelist. Login to Howie Filter:Go to spam.vcn.com.Type your...
(No rating)
November 13, 2008
Views: 268
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Add-ons, Extentions, and Parental Control
As useful as the Internet can be, It's still a pretty dangerous place for kids. Parental control can give you some peace of mind while you're away from the house. Because PC's can have multiple...
(No rating)
October 7, 2008
Views: 558
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Most Popular Articles
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How to remove Movieland
Problem:Movieland has gotten onto your computer. It takes over the whole screen and probably has a girl talking to you.Movieland may have been installed on your computer following a visit by you...
December 14, 2005
Views: 113368
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Error Number 0x80042108
Problem:Your e-mail program gives you error number 0x80042108. The error box may say:"Outlook is unable to connect to your incoming (POP3) e-mail server. If you continue to receive this...
March 30, 2005
Views: 57399
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Cannot View Secure Web Sites (https:)
If you cannot view or access secure web pages (those beginning with an https:// URL) you may experience an of these symptoms:
You cannot get into hotmail and yahoo email accounts.
Cannot...
June 24, 2004
Views: 57117
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Getting Started: Dial-Up
